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Manual intervention

The act of a human being directly involved in the operation or management of Non-Human Identities (NHIs).

Description

Manual intervention refers to the process where human operators engage directly to influence, manage, or control Non-Human Identities (NHIs), which can include automated systems, artificial intelligence, or virtual entities. NHIs are designed to perform tasks autonomously, but there are circumstances where human oversight is necessary to ensure proper functioning, compliance with regulations, or to handle exceptions. Manual intervention can be critical in situations where NHIs encounter unexpected scenarios that require human judgment, such as ethical considerations or complex problem-solving that exceeds the NHI's programmed capabilities. This process enhances the reliability and accountability of systems utilizing NHIs, as it helps in mitigating risks associated with full automation. Overall, while NHIs aim to reduce human workload, manual intervention remains a vital aspect of their operation to maintain quality and safety standards.

Examples

  • A human operator stepping in to correct an error made by an AI in a financial transaction.
  • A technician manually adjusting settings on a robotic system that is malfunctioning.

Additional Information

  • Manual intervention is often necessary in high-stakes environments such as healthcare and finance.
  • Training and guidelines for manual intervention are crucial to ensure effective human-NHI collaboration.

References